Getting care shouldn’t be the hard part.
This is how Novaya will work from the day we open. Five steps, start to finish, with no phone trees and no waiting rooms.
From interest list to follow-up.
Every step, explained before you take it.
- 01
Join the interest list
Tell us you’re interested today. It takes a minute and costs nothing.
- 02
We reach out when we open
You’ll hear from us the moment visits are available where you live.
- 03
Book a time that fits
Pick a slot that works for your day. You’ll know the price before you book.
- 04
Meet your physician on video
A secure video visit from home or work, with a doctor who takes time to listen.
- 05
Keep the same team
You leave with a clear plan, and your physician follows up. Your history stays with your doctor.
What do you need for a video visit?
If you can take a video call, you’re ready.
A phone, tablet, or computer
Anything with a camera and a microphone works.
An internet connection
Video visits work over Wi-Fi or cellular data.
A private spot
Home, work, or your parked car. Anywhere you can speak freely.
Video care has limits. When something needs hands-on attention, we’ll say so early and help you find the right place to be seen.
Common questions
How do I start with Novaya?
Start by joining the interest list, which takes a minute and costs nothing. We’ll reach out the moment video visits are available where you live, and from there you book a time and meet your physician on video.
What happens if my condition needs in-person care?
Video care has limits. If something needs hands-on attention, Novaya will say so early and help you find the right place to be seen, rather than trying to manage it over video.
Do I see the price before booking?
Yes. When you book your video visit, you’ll know the price before you confirm the slot, so there’s no surprise once you meet your physician.
Ready when you are.
Join the interest list and you’ll be the first to hear when Novaya opens.